Frequently asked questions
How to introduce your Dog to Gourmutt
To smoothly transition your dog to a new food, gradually mix the new food with the old over a period of 7-10 days. Start with a small amount of the new food (e.g., 25%) and gradually increase it while decreasing the old food until you're feeding only the new food. Monitor your dog for any signs of digestive upset, and if needed, slow down the transition or consult with your veterinarian.
Here's a more detailed breakdown:
1. Gradual Introduction:
- Days 1-3: Mix 75% of the old food with 25% of the new food.
- Days 4-6: Mix 50% of the old food with 50% of the new food.
- Days 7-9: Mix 25% of the old food with 75% of the new food, says Petco.
- Day 10 and beyond: Feed 100% of the new food.
2. Monitor for Digestive Issues:
- Watch for signs of stomach upset such as vomiting, diarrhea, or loss of appetite.
- If your dog experiences digestive issues, slow down the transition process or consider consulting with your veterinarian.
3. Keep to Regular Feeding Times and Habits:
- Maintain your dog's regular feeding schedule and routine during the transition.
- Ensure that your dog has access to fresh water at all times.
4. Be Patient:
- Some dogs may require a slower transition than others, so be patient and adjust the pace as needed.
- If your dog is particularly sensitive, you may need to extend the transition period beyond 10 days.
How should I set up my subscription?
We recommend ordering a 1 month supply which is based on 2% of body weight daily. For example, a 50lb dog would eat 1lb/day or around 30lbs or 15 loaves total per month). If yours is a large dog, we suggest you order about 1/4 of your order as meatballs for the first month to help with the transition. This first order will give a buffer of about a week's supply for your next shipment. We always recommend keeping 7-10 days extra on hand to avoid stress in unforeseen circumstances.
When will I get my order?
We have several options to get your orders to you on time. Pick up your order in-store, select local delivery (if available) or have your orders shipped nationwide with our express shipping option. We suggest planning to be home for deliveries to ensure your pup's food remains fresh and delicious!
Where are your products manufactured?
Gourmutt is proud to produce our delicious mutt loaf, meatballs, and treats in the USA. Our home base is in Georgia!
How much does shipping cost?
Shipping costs are dependent on your location and as our product is meant to remain frozen or refrigerated expedited shipping is necessary.
What is in Muttloaf products?
Each batch starts with superior quality, human-grade ingredients including real meat (ground turkey/ground beef, ground turkey/lamb, lamb only OR turkey only – no bones or by-products). Adding whole eggs, sweet potatoes, carrots, rolled oats, green beans, brown rice, green peas, milled flax seed, olive oil, fish oil, cod liver oil, calcium, parsley, rosemary, basil and turmeric provide nutrition, flavor, and makes digestibility easier. Use GOURMUTT KITCHEN products as a stand-alone food staple or as a delicious topper.
Only the good stuff: we skip fillers, preservatives, and anything synthetic or processed—because your pup deserves cuisine, not chemicals.
Battle of the Bowls: Muttballs vs. Muttloaf
When it comes to mealtime favorites, our dogs don’t hold back their opinions—and two of the biggest contenders for “top dog” are our Muttballs and Muttloaf.
Muttballs are bite-sized, protein-packed treats that are perfect for portion control, training rewards, or dogs who like variety at dinner. They’re also an excellent choice for small dogs, since the size makes them easy to chew and enjoy without being overwhelming. Convenient, nutritious, and tail-waggingly good!
Muttloaf, on the other hand, is our hearty, classic option. Think of it as the comfort food of dog meals—sliced, served, and loved by bigger appetites or dogs who enjoy a more substantial dish. Plus, it’s a more economical option, giving you great value while still delivering the same wholesome ingredients your pup loves. Muttloaf and Muttballs are made with the same recipes, ingredients and have the same great nutrition. The loaves are a great option and easy to portion for larger dogs. Meatballs are ideal to defrost as needed for smaller dogs and are a convenient option for use as a mix in with premium kibble.
No matter which camp your dog falls into—Team Muttballs or Team Muttloaf—both are made with the same high-quality ingredients, so you can’t go wrong!
What to expect when my order is delivered.
Packages should be opnened immediately and placed in the freezer. We should explain that the product may be partially or completly thawed when it arrives. As long as it is still cold it is considered safe to refreeze or refrigerate for consumption within in 3-5 days.
How long do GOURMUTT products last?
The FDA considers food frozen below 0F to be safe to eat indefinitely. We recommend using the products within 6 months for maximum quality. Once defrosted the loaves and meatballs should be refrigerated and consumed within 3-5 days. Treats can be stored in the refrigerator for 7-10 days. Bone Broth can be defrosted and refrozen. It should be refrigerated and used within 3-5 days if allowed to remain defrosted.
What is the return policy?
As our foods are frozen fresh we are unable to take returns, but we always strive for great customer service. Please reach out to us directly if there are any concerns with your order.
Let customers speak for us
My 5 dogs are on it. My 2 seniors at 9 and 13 years old just had perfect bloodwork. It starts with the food. They love it. I'm a professional pet sitter and many of my clients feed it to their dogs. Highly recommend!
Sparky, enjoyed eating turkey lamb mutt loaf. Furry baby happy, mommy happy !!
Thank you Gourmutt👍😊
Watson is a picky eater.l and he loves it ( albeit served on a placemat on the coffee table, but still...) Charlie has health problems. For both this conveniently proportioned food is perfect. My vet approved it for Charlie's diabetes and Cushions so, actually it is less expensive than the canned slop that Charlie hated. It's a win/win.
I have one very picky eater and one who resigns himself to eat anything he finds on the ground. Both LOVE this dog food! I was introduced by a friend who brought me one package of each, the loaf and the meatballs. I was feeding them Farmer's Dog, so not exactly cheap food, but both gobbled this down and we've never looked back. Try it!
My long haired chihuahua was having unexplained seizures. I researched that corn, wheat and soy, found in most dog foods, are inflammatory. I started him on Lucy’s Mutt loaf , which does not contain any of these ingredients, 3 years ago and he never had another seizure.
My small doggies absolutely love their mutt loaf. They get so excited to eat!
I can not sav enough about Lucy's Mutt Loaf. My dogs love their homemade all natural products. They delivered directly to my animal sanctuary, which makes my life so much easier. Tom was a pleasure to speak with. I am looking forward to an ongoing relationship with this amazing business. One of my dogs is so fussy about food and she loves the mutt loaf. Give their products a try, you'll love them. Better yet your pups will love them. You guys are the best - Peep's Playground (non-profit) animal sanctuary and rescue.
We love knowing that he is eating a healthy diet that is prepared, locally.
Webster is 8 weeks old. Starting to enjoy his meatballs. Using as a topper right now. Can see switching over totally to this as he gets older.
